Cancellation and Refund Policy
NicheLinq, a product of Wohnmohr · Updated 15 October 2026
What is free on NicheLinq costs nothing, so there is nothing to refund on it. You can delete your account any time in Settings, or ask us to by emailing hello@nichelinq.com from the address you used.
Spark token top-ups
NicheLinq has no plan to cancel. You buy Spark tokens ahead, in packs at the prices on the pricing page, and spend them on what you make. Tokens are used in NicheLinq only; they can't be transferred or exchanged for cash.
A top-up is refunded in full if you ask within 7 days of buying it and have not used any tokens since. Tokens already spent, and tokens that lapsed a year after your latest top-up, are not refunded. When you delete your account, its unused tokens end with it.
We also refund the full amount of a payment in these cases: the same top-up was charged twice, tokens were taken for something that did not happen because of a fault on our side, or the law requires a refund. Email hello@nichelinq.com within 7 days of the payment, with the email on the account and the invoice number. Do not include card numbers or UPI PINs.
An invoice left unpaid from the earlier monthly billing covers use that already happened, so it is not refunded and stays due after an account is deleted.
Approved refunds are sent to the original payment method within 7 business days of our confirmation. Razorpay initiates that refund. Your bank or UPI app may take additional time to show it.
A video export that has already been delivered is not refunded, except where a statute gives you that right. If an export fails because of a fault on our side, we will regenerate it.
What we do not refund
We do not refund a change of mind after a delivered export or a used service, or a failed payment that was not captured.
Related pages
About Us · Contact Us · Pricing · Privacy Policy · Terms and Conditions · Cancellation and Refund Policy · Shipping Policy